How do we connect to Glide Support.
I’m here
and i can’t find any button to open a support ticket
How do we connect to Glide Support.
I’m here
and i can’t find any button to open a support ticket
Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the Glide Support Page.
To create a Support Ticket:
After submitting the form, you will receive an email from Glide Support with a ticket number. If you have any further information to provide, you should reply to that email.
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Which team plan do you have?
I tried in a free plan… but does this make any difference?
Yes. Only Pro Plans and above will see that option.
This doesnt make sense… but ok