Accessing App Created by Ex Employee

[ThinhDinh]

@Mark_Stephens

I do have access to this employees email, however, trying to login with their email address is not sending the login link as it does for my account.

That’s weird. I do think support can help if you prove to them that you can access the ex-employee’s email.

Please follow this instruction to submit a ticket.

How to open a support ticket?

Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the Glide Support Page. To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: [CleanShot 2023-08-16 at 16.24.33@2x] Glide will prompt you to create a support link for your App. Click on Create Link: [CleanShot 2023-08-16 at…