I was just comparing all the different plans and decided to upgrade, but when i try to upgrade it shows the error code Error: 1056. I also noticed that f i switch to a different team, i can upgrade without any issue. The problem is that i dont have my apps on the different teams. Has anyone had thi…

Have you tried adding a billing method to the new team? I’m not 100% that’ll fix it but it’s worth a try.

I dont have the option to add or change billing methods

You can contact support for your billing issue: support@glideapps.com

The support is not answering me. Is there another way to get help?

Try here. This is the more appropriate channel. [image] How to open a support ticket? Ask for Help Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan…

If you have a billing related question, click on the ‘Open Billing Inquiry’ option within the link below. [image] Support and Help Resources | Glide Get the support you need for your Glide no-code app development journey, from FAQs, community forums, and tutorial videos to pre-made tem…

This is unbelievable… This whole move to AI is a complete downgrade to customer service. No support available for those trying to pay money to get to the support level. We shouldn’t lose access to our app just for a billing error (on Glide’s end). This is completely bananas and it hurts to see that …

What’s your issue? If you are on a paid plan and have a billing issue, you should be able to contact support about this through your dashboard. If you have questions about upgrading, you can ask in the forum or check out Glide’s pricing page .

I have a billing issue (my fault). But i’m paying the ultimate price. When I click billing, I get a popup that gives me the option to fix my plan to professional. Then I get an error code. So, Glide sees me as a free customer.Thus, I don’t get any support. So even though I’m trying to pay them, I ca…

I cant upgrade my plan?!

Ask for Help

nathanaelb January 10, 2024, 6:45pm 14

Try here. This is the more appropriate channel.

Topic		Replies	Views
Move Pro App to New Folder Ask for Help	4	315	May 6, 2022
Moving app from one team to another while on trial Ask for Help	2	154	May 8, 2024
Plan upgrade Ask for Help	7	365	February 12, 2023
Move app among teams Ask for Help	1	290	August 24, 2022
Upgrading to New Pro Pricing Ask for Help	6	384	June 9, 2022

I cant upgrade my plan?!

Related topics