My Admin is no longer working with me and is not responsive. Is it possible to remove that account and change the Admin user to someone else? If not, what is the best workaround solution so that someone else can make Admin level changes?

When you say “Admin”, do you mean an Admin inside the app, or an Admin on the Glide team level?

[Glide] This is from the “members” tab

Only the Admin can remove someone else, as far as I aware.

ok, that makes sense but I still need to make this change to my account. What do you suggest I do to escalate the issue to someone that can make the change?

@SantiagoPerez Can you help with this? Thank you.

Hey @ThinhDinh Thanks for bringing this up! @PLCParamedics could you submit a ticket with as much information that helps us check that you are the rightful owner of that team? That’ll help us verify the team and check whether we can do this for you.

Here’s the way to submit a ticket: [image] How to open a support ticket? Ask for Help Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should…

thank you. Open Support Ticket is not an available option for me, for some reason. [Glide-•-App-Maker-Platform-Without-Coding-•-No-Code-Application-Programming]

Can you tell us what billing plan are you on for that team?

Remove Admin

Ask for Help

ThinhDinh April 21, 2023, 11:31pm 8

Here’s the way to submit a ticket:

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Remove Admin

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