Hello everyone, I am trying to create a private app where a user can request access on the login screen. I think I have enabled all of the correct settings, but when trying to test logging in as a random user, I do not get any access request buttons in the login screen. Does this automatically show…

Worked when I tried it with those same settings. Did you refresh the app after turning on the Access Request switch?

Hi @Jeff_Hager thanks for your reply! I did refresh and I am still not getting any different results. I created a new app and tried it with the same settings as well and it still isn’t working. Can you take a screenshot of what I am supposed to be seeing on the login screen? I am on the Legacy Pr…

I tried it on an app in a legacy Starter plan: After entering an email and pressing Continue, you should see something like this: [image]

Thanks for confirming @Jeff_Hager I still do not see the request access button: [1-Login_NoAccessRequest2]

I’m not really sure. Do you have manual publishing enabled by any chance?

I do not have manual publishing enabled. :confused:

Sorry. I don’t know what else to check. You may have to open a support ticket. [image] How to open a support ticket? Ask for Help Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help …

Thanks for your feedback Jeff! I’ve created a ticket.

Has anyone experienced this or know what I could he missing? Support is taking some time to respond. Thanks in advance!

Is this a free or maker plan? Test.com cannot sign into those apps because that’s not a personal email.

Visitor access request does not show up on login screen

Ask for Help

Jeff_Hager January 29, 2024, 2:19am 8

Sorry. I don’t know what else to check. You may have to open a support ticket.

Topic		Replies	Views
Access request not working Report a Bug	14	147	November 15, 2024
Broken UI of Request access screen Report a Bug	1	114	May 11, 2024
Sign up, pin requests Feature Requests	25	1506	November 3, 2019
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Request access UI is broken Report a Bug	1	90	May 12, 2024

Visitor access request does not show up on login screen

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