I’ve looked at defferent posts but could not solve the issue. current situation: access: private users: users table i do have the emails in the table. through the invite link on the email, it automatically logged in. but i was not able to log in by typing email address in the log in screen. [スク…

If you can reproduce it, please submit a ticket. Thank you! [image] How to open a support ticket? Ask for Help Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue …

Thank you for the reply, However, I am on maker plan so I cannot create a support ticket. I have tried several attempts and still have no success with this issue.

Does the email pass this validator? [image] Personal User Validator

[スクリーンショット 2024-02-01 17.05.32] the email did not verify

If you think it should qualify as personal, you can click on the “Request Domain” button.

Only Personal emails are allowed on the Free and Maker plans. [image] Personal Users | Glide Docs Personal and educational domains that qualify as personal app users.

where is the Request Domain button?

[Screenshot_20240525-223255] [image] Personal User Validator

They are personal and when I use the validator, they validate just fine. Where can I find the Request Domain button?

Email Address Doesn’t Have Access to App (Maker plan)

Ask for Help

ThinhDinh January 30, 2024, 12:29am 2

If you can reproduce it, please submit a ticket. Thank you!

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Email Address Doesn’t Have Access to App (Maker plan)

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