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Description
Tell us what’s happening.
After I made changes following this post
As announced by Airtable , API keys can no longer be used to connect to Airtable bases. Airtable bases must be reauthenticated with OAuth for your Glide apps to continue syncing.
If our systems detect that you need to switch from API key to OAuth authentication, you will receive an email explaining which bases and team members must reauthenticate their credentials.
If the team member is no longer part of your Glide team, please contact Support .
Airtable to Glide synchronization is very very slow. In 5 columns * 9 rows table, it takes more then 3 minutes to synchronize one piece of data from Airtable to Glide. Sometimes it take few refresh of Glide app, and it still won’t update a data!
How to replicate
List the steps, in detail, for recreating the issue.
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If you can reliable reproduce this in a video, please submit a ticket. Thank you.
Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the Glide Support Page .
To create a Support Ticket:
Open the App that is giving you problems, and go to Settings → Contact Support:
[CleanShot 2023-08-16 at 16.24.33@2x]
Glide will prompt you to create a support link for your App. Click on Create Link:
[CleanShot 2023-08-16 at…
system
July 29, 2024, 12:14am
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