I have tried incognito mode, Edge and Chrome but receives a blank page when copying templates. I see the errors below in the console.
Please help.
Problem Description:
I’m unable to copy any templates from the Glide template store. When I click on “Get template for free” (or “Create this app”), a new page opens but nothing happens - the template doesn’t get copied to my account.
Steps I’ve tried:
- Verified I’m logged into my Glide account
- Tested with different browsers (Chrome, Firefox, Safari)
- Cleared browser cache and disabled extensions
- Tried incognito/private browsing mode
- Checked Glide status page - all systems operational
- Tested with multiple templates including “Customer Portal”
Expected behavior: Template should be copied to my dashboard after clicking “Get template for free”
Actual behavior: Page opens but template never appears in my account
This issue persists across all templates I’ve tried to copy.
I am having the exact same issue! I thought it was just me…
It is completely blank when I open the page. I have refreshed it multiple times, to no avail.
Facing the exact same issue here!
Support is aware of the issue and is trying to reproduce the problem on their side.
First time reporting a bug? Refer to our Start Here post.
Team ID:
- In the Glide dashoard URL, e.g.
https://go.glideapps.com/o/your-team-id-here/
Description
- I am trying to add this app template into my apps but after I click Get Template, it takes me to a blank page
Hello,
Templates from the Glide store No-Code App Templates - Create Customizable Apps Without Coding | Glide are not loading for me when I click “buy template”. It’s just sending me to a black screen where the template never loads
I just reactivated my subscription after a couple of years without using Glide.
As I need to kick-start my development, I wanted to use a template.
Every time that I log in, I don’t see any option to use a template. Only my app’s dashboard appears. And the only template option that I see is for ME to create templates, not to utilize an existing one. Also, when I create a new app, no “use template” option appears.
If I go to the template store and I click “Use this template,” it brings me back to my dashboard, and no app or template appears in my dashboard. I only get a blank screen.
Who is the one that thought that logging in from the template store should take you right back to your dashboard? That’s not ok, it breaks all UX best practices.
This is very frustating, I see Glide is much more complex and expensive than I remembered.
I am even considering asking for my money back
Please help.
Can you open up the browser’s devtools, open the console, and try again? Show the output in the console here.
@comm_support_agent I see some 403 in the console. Is that wanted?
