Is it no longer possible to share a template privately now?
I’ve tried to click “Copy in Glide” button for several times, and it always leads me to this black screen:
Kindly provide information and suggestions. Thank you!
Ryan
It should work. Could be a problem with the specific template. Try the one below. I just tested and it works.
I’ve tried the link you sent, @Darren_Murphy. But the problem still happens. Maybe something on my device?
Thank you, by the way, for you response
I think at this point I would suggest clearing your browser data (cache/cookies) and try again.
I can reproduce this and have let the support team know about it.
That’s interesting. I’ve tested copying multiple private templates over the past few days, and all work as expected 
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I am not able to transfer templates between accounts. I can do it in the same account, but when I try in different acounts it gets stuck in this screen
I tried it with many accounts and different apps
I tried clearing my browsers cache
I tried using different browsers
Nothing worked
Can you record the issue with Jam.dev ? It will capture console errors and help us find if there is any problem.
Same here. I cannot “Copy to Glide” the published template with a registered account. When I’m signed in with my Google account (template creator) it works whatsoever and I can copy it to Glide. Tested with multiple browsers and profiles.
Will this be solved soon?
Hey Maxime!
I will try to do it later this day or tomorrow in the morning.
Thanks
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Hi, any updates on this? Cheers
I sent the jam.dev video yesterday, waiting on the response
I sent it via dm because I don’t know if jam.dev shows private data
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I see that you are getting 403 errors saying that the member is not a member of the team. You might need to contact support team.
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This issue should now be resolved thanks to some great work by the team!
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