Hello, I have a client that told me he couldn’t duplicate de app, so when I went to check, clicking duplicate just open the app, but doesn’t duplicate. The whole data tab is empty, and adding rows and etc doesn’t save, if I open again the app, it’s clean again. What’s happening? There’s no error me…

So this error is specific to copying templates, right?

Actually, is like the app doesn’t exist, when I enter the app, there’s no data, when I try to duplicate it, it doesn’t duplicate, just open the empty app, when I try to copy template, there’s this error message.

[image] Is it no longer possible to share a template privately now? Ask for Help Is it no longer possible to share a template privately now? I’ve tried to click “Copy in Glide” button for several times, and it always leads me to this black screen: [Screenshot 2025-03-23…

No, I encountered that problem too, but that one happens after a template was created, you can’t copy the template, mine is before, I can’t even create a template, I just needed to duplicate the app in order to change a few things, but It’s like my app doesn’t exist, in Usage shows 0 rows, after ent…

How many rows are you having in that app? Do you use any data sources other than Glide Tables/Glide Big Tables?

I don’t know how many rows, since in usage it says 0 rows, and when entered the app it doesn’t have any row in any table (and if I create row, this row is deleted after closing the app)

Can you recreate that behavior in a video so support can look into it?

Sure, sorry for the delay. How can I send it to support? In the video I try to add a new row (and how that row goes missing after reopening the app), try duplicating the app, and create template. I tried to add it here, but it’s not supported.

[CleanShot 2025-04-15 at 06.54.47] You can chat with the support team using this icon on the bottom right.

Oh sure, but the app is on a free plan team, is there a way to send it?

App data clean and doesn't save

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ThinhDinh April 10, 2025, 3:12pm 4

I assume it’s the same problem here?

Topic		Replies	Views
Data not deleting Ask for Help	3	38	November 15, 2024
Duplicated app doesn`t receive the Data Ask for Help glide-escalated	7	122	October 30, 2024
An error occurred duplicating the app Ask for Help	3	378	August 22, 2022
[Need Help] Duplicate app in admin fails Ask for Help	2	372	May 4, 2021
Allow anyone to copy your app as a template General	28	2110	September 15, 2021

App data clean and doesn't save

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