Issue with Glide templates - Application Error

Ask for Help
1

Hello dear Glide Friends.

I hope that you have an excellent friday.

I have an experience with the Glide Templates but I got this result:

Application error: a client-side exception has occurred (see the browser console for more information).

Do you know what is happening with the templates?

Thanks a lot for your comments.

Blessings.

2

@SantiagoPerez I have seen 2 reports regarding this. Can you escalate this to the team? Thanks a lot.

1 Like
3

Have you tried seeing the templates in an incognito browser? Or even a different computer altogether?

1 Like
4

I found a temporary solution. Open a NEW incognito window, and head on to the website and click on the templates tab WITHOUT signing. Open any template and everything works like normal. If you’d like to copy a template just sign in after clicking on the copy button, don’t sign in from the login button or anywhere else especially initially.

1 Like
5

This means you need to clear the cache. This error usually means there’s something going on on the user’s part.

2 Likes
6

Dear @ThinhDinh, I thank you so much for your comments.

I cleaned my cache and everything gone well again.

Blessings.

1 Like
7

Dear @SantiagoPerez,

I hope that you are well.

I followed your recommendations and everything is working well now.

Blessings.

1 Like
8

I have same case like you
In my case i did clear all my local Storage
and everything gone well again!!
Thank you

1 Like
9

@hubdnckjw I thank you so much for your answer and comments.

Blessings.

10

Thank you so much! It was done afer using the incognito browser

1 Like
11

Have you tried clearing your browser’s cache, there’s a chance you don’t need to use incognito.

1 Like