All of a sudden my app does not allow me to login has anything changed re sign in? Tried several emails that do have access - this is private with email. Strange thing is I still get the pin even though it states that the user doesn’t have access. Can’t share app due to privacy [image]

Fix confirmed! Thanks for the quick turnaround!

I’ve launched a new app and I am having the same issue. Thanks!

@Rosewebstudio I just logged into “My School Schedule”. Are you sure you can’t log into that app?

Could anybody please share another app where sign-in doesn’t work?

@jyoud @iamdubz @WyattS @jgeesey

I was having issues at (membersofthetribe.glideapp.io) but it’s working again. It was not working for about 20 minutes on my end

It appears to be a per-device issue that then applies to all apps accessed on that device. While working on an app today, before anything got weird, I cleared my browser cache a couple of times to try logging in with different email accounts - I hadn’t yet realized how to add the menu-based logout button. At some point I started getting the same error as OP described. If I try logging in on a different phone or browser it work fine. If I try any email address on any (?) app on my “bad state” phone, it says “not allowed”. To test that I made a new app with a brand new spreadsheet backing it and immediately encountered the same issue. My apps are set to “Public with email” privacy. And like OP, it does send me a PIN each time before giving me the error message. The device having trouble is an iPhone X. I’ve tried clearing Safari web site date, closing all tabs, killing Safari, and rebooting the phone. Nothing helps.

Could anybody please post a video of what exactly they’re seeing?

In terms of the per-device piece of this. I tried my newly created app on both my wife’s phone as well as my own and both were getting the same error that @Rosewebstudio provided regardless of the device. I then tried to copy the app, including duplicating the page entirely and I was still seeing the same issue

[image] jyoud: membersofthetribe.glideapp.io This is a public app without login. Did it require login when you saw the issue?

Yes, I got the error when trying to favorite a “talk” and when trying to create an account through the sign in on the menu I was not able to progress past inputting name and email. In both cases I was getting pins emailed every time

Sign in error/bug just appeared no access

Report a Bug

SantiagoPerez December 29, 2020, 2:44am 27

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Sign in error/bug just appeared no access

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