I’m trying to add new users but nothing happens.
I have an opened topic but I guess now, after some test, not only to add, but update a saved user, and it´s not updating the sheet.
What´s wrong!
I am desperate because I am in a best time for people to use it, after I appeared on TV and I am receiving a lot of messages. my users jumped from 300 to 6000, but I had to exclude a lot with the emails anonymous.
Maybe your original GS has a bottleneck trying to update its data every time a new user is added. While an update process was running other 3-5 new users were added and the update was fired again and this cycle continued many times at a short time blocking your GS.
Maybe some filters or queries can cause this kind of problems if we don’t evaluate the worst scenarios in future.
It’s just one theory, there are other situations (some crazier) able to create this chaos.
May you create a new GS and use the IMPORTRANGE() function in order to read some data from your GS with problems?
IMPORTRANGE(url_GoogleSheet, string_range)
I try to find out if your current GS is blocked to work or even, be read by another spreadsheet or external web service. If this fails, there is no doubt that your GS is doing something very wrong with some functions or events.
man u won’t believe it! I talked with @Lucas_Pires he was amazing! help a lot so kind as u but when we replace the source, it looks fine but just for a few minutes. I mean, people can login or sign up but after that, the e-mail is not register in the GS.
I’m changing some msg with support and now I’m happy that they told me that I’m not the only one with this issue.
Meanwhile, I receive thousands of msgs asking about the app. Let´s keep praying!
Thx so much for asking!