My App Support link: https://go.glideapps.com/support/e628bc4d-64e2-444a-a13e-9bf5c0925325 Describe the bugs: The “Done” button is always inactive when the app is first opened. The button only lights up if you press “cancel” and “pencil” three times to open the “edit form.” This only happens in the “Students tab/edit.” Efforts that have been made: Removing all components in the edit form does not change the behavior. How to replicate: Launch the application or GDE. [Screenshot 2022-09-06 202128]

Hello, this may happen because of the actions that you give to the send button or because you have a choice required in the form, the button is only enabled if people select the required fields, I think it would be pertinent that you share a screenshot of your actions or your form to catch the error

Yes I have some settings like: Deadline for submission. Validate the column filling with “pointer-events=none.” Required options. [Screenshot 2022-09-06 221020] Previously everything went smoothly and this just happened. Suddenly I found a lot of actions especially those addressed to “this item” changed to " - " from other tabs (it looks like there is a structural change from Glide). But I have fixed everything except this part. The initial attempt I did was to delete the above 3 sections one by one until I completely removed the components in the edit form to no avail in GDE. In total blank only works on my mobile. How do you think I can track it? [Screenshot 2022-09-06 220847] [Screenshot 2022-09-06 202128] [Screenshot 2022-09-06 215241] And actually it’s not completely inactive, it only takes 3 times to open and cancel the edit form then the “done” button will light up.

Hi, How do you navigate to that form?

Hi Santiago, I’m trying to explain only the part that affects the button: Pencil/edit button: it works fine. [Screenshot 2022-09-07 081015] The CSS shown by the four bottom red lines in the screenshot of the previous thread, includes setting the visibility to bring up the “pointer-events:none” command: [Screenshot 2022-09-07 081303] [Screenshot 2022-09-07 081413] [Screenshot 2022-09-07 081439] [Screenshot 2022-09-07 081520] Nothing is checked for the “required” option anymore.

I faced a similar issue in an old app on an Add Form screen. I think I duplicated the app and replaced the spreadsheet (in the new duplicate) so I’m not sure which of my efforts solved it but in the end the done button worked again. Might be worth a shot…

Hi Eric, long time no see. Thank you for sharing your experience. While waiting for other ways, duplication of pro applications seems to require another procedure to move to a new application, right?

I think you’re correct. At that time (a few weeks ago) I was able to troubleshoot without any upgrading or switching. I know Glide has been doing a lot of work on the backend, mainly a new computational model, so possibly that is having an effect.

I haven’t followed this development in a long time. Can you give me a clue on how to transfer this paid app to a new app? Can I still use the same application domain?

[image] Himaladin: Can you give me a clue on how to transfer this paid app to a new app? I had all my apps bulk transferred with the help of a Glide Team member so I’m not really sure. This thread is a little old but probably still relevant. [image] Plan change Im using the old private pro right now and I want to change to the new plan for business & enterprise. How can I switch plan? and if I change the plan is app still be there or I have to make a new one?

Inactive "Done" button

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Eric_Penn September 7, 2022, 2:57am 10

I had all my apps bulk transferred with the help of a Glide Team member so I’m not really sure. This thread is a little old but probably still relevant.

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Inactive "Done" button

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