Help with page filter Email is signed-in user

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1

Hi there would like to seek some help for this issue that my app suddenly faced. Was working fine previously.

Registration Page
Registration Page1615×583 50.4 KB

When a new user signs in, they are first shown the registration page above (desktop view works) to fill in their details and register. The source of this page is the users table where Email column is the row owner. I’ve also set a Role for special users to see the details for all users in another page (hence the need for the filter as signed in user, and the registration action [set cols] to assign the role names to the columns designated for row owners).

Currently this page is blank for my users joining in via mobile (ipads, phones), which took a lot of trouble shooting manually via the data to ensure they could progress to the next step. Only when removing this page filter for signed-in user were the relevant fields shown. However, since special roles have access to all users, this shows the first row they have access to instead of their own row once the filter is removed.

Not too sure why this stopped working for new users when working fine before. Appreciate the troubleshoot and advice! Thank you!

2

Are there any visibility conditions on the components themselves?

Do you have any other tabs, or do they only have access to one tab?

What populates the Registration column?

Do dates play a role on any of this process, and if so, are you using columns such as Format Date, or something similar?

3

Thanks Jeff. on this page there is only 1 hidden component (registration button), based on the 2 fields not being empty (i.e. only can register after typing out name and alias)

The registration col is filled with current date/time based on clicking the registration button. This button also sets other fields for the user (e.g. the relevant admin roles into row owner cols etc.). There shouldnt be any dates involved that affect this page other than the page visibility (registration col) which is empty at the first time they sign in, since they haven’t registered.

4

Ok, so you have narrowed down to some kind of issue with the filter. In my eyes, Icd say that it should work.

I did notice though that you are using anonymous emails. Would it be possible to disable that and acquire real email addresses instead and see if that makes a difference? It shouldn’t be a problem, but might help to narrow in on the issue.

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5

Okay, that’s weird, it works when collecting real emails. Somehow it wasn’t a problem before though. Maybe there was some changes?

6

Completely agree with you that it never used to be an issue. Glide has always been able to link anonymous emails to their actual signed in owner. I’ve seen a couple of other posts recently that may be related. Wonder if there is a bug somewhere.

@NoCodeAndy does this sound right to you?

Possible relates post for reference.

7

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9

The team recently fixed a bug that may have been responsible for this.

@ILOD-FL – If you try using anonymous emails again, let me know if you’re still having the same issues.

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