Hello! I’m relatively new to Glide. I have an APP where I have turned on the Hidden User Address option. When a user logs in for the first time and they go through the onboarding (which is basically setting a few fields in the Users table to some default values) the values being set in the Users …

Just thought I would close this out for now - it looks like there was a bug and engineering have fixed it :slightly_smiling_face: Thank you to them! Now I need to get my head around how I have a complete disconnect from my users from a data perspective, but am still able to contact them with use…

By “hidden user address”, do you mean this one? [image]

Yes - that is what I mean Matthew

If you can reliably reproduce it, I would suggest talking to the support team. [image] Community Update: Support chat in the Glide builder speech_balloon Announcements Hello Gliders! You can now reach our support team directly from the Glide builder. Use the updated mes…

thanks - I can probably record it quite simply on Loom and ask Glide support for advice.

If you post the Loom here, and show how you have it setup, maybe we can spot something that isn’t obvious to you. Show how things are configured, rather than the behaviour - that’s already clear.

Thanks - will probably do that - sadly I can’t even open the app in go.glideapps.com since last night, I just get a blank screen. I an waiting for help from support on this issue. Copies of the App are working but I can only publish one App as a Maker and I can’t unpublish the broken App because I…

How long is normal for support to help? I logged the problem with access to my App over 24hrs ago and I still can’t get into it at all.

[image] Matthew_Steiner: How long is normal for support to help? Can’t say for them, but it always depends on where your ticket is on their backlog.

[image] Help with page filter Email is signed-in user Ask for Help The team recently fixed a bug that may have been responsible for this. @ILOD-FL – If you try using anonymous emails again, let me know if you’re still having the same issues.

Yep - been using anonymous users for a little while and it seems to be working well now. Thank you for your help.

Hidden User Addresses - user profile doesn't seem to be working until 2nd sign in by user

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ThinhDinh September 5, 2024, 11:59pm 11

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Hidden User Addresses - user profile doesn't seem to be working until 2nd sign in by user

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