Team ID: x8Cvdv8CAlJthHXWJpUP
App ID: ffE13kxupmsatyOXR4wu
Context: App has a mix of Google Sheets and native tables. The Users table is a Google Sheet. App is about 18 months old, private. New users are added via the Glide UI.
Symptoms: When new users are added via the player, they immediately appear in the Google Sheet, but not in the Data Editor, nor are they visible to any other player clients. After some time - typically about 15 minutes - they will appear in both. A forced manual sync from the Data Editor causes the new row to appear immediately.
How long has it been happening: About 2-3 weeks. Prior to that, new rows would appear almost immediately.
I guess I’ve seen delays too, but it hasn’t been mission critical for me yet. In my case, I knew exactly when some data was added by the user. Even a manual refresh in the data editor wouldn’t bring the new data into the builder, or allow it to show in the app in right away. Probably took 10-15 minutes.
I have a weird setup. I have an old MyApps Legacy app that I’m still waiting to get migrated. I think I noticed the issue in that app. I also have a New App (which is a rewrite of the old app in a Starter plan and will eventually replace the old app) connected to the same Google sheet in a different team folder. I don’t think that app was immediately syncing the newly added rows either, but it’s well over the row limit, so not totally unexpected…although the particular table I need has been loading in it’s entirety for me in the new app.
I have a third app in the same starter plan team which is supposed to pull data from the same Google sheet, but I don’t have the sheet connected at this time and I have to manually copy and paste data because there is an outstanding bug where Glide is improperly counting data usage and puts me over the data usage limit by counting the exact same files multiple times if they are referenced in multiple apps. The only reason I noticed this delay issue is because every time the user uploads new files and adds new rows to the table, I have to do this manually copy process and lately I’ve had to wait several minutes before I can manually copy the data.
Bringing this over from the other thread I started… I am seeing ARRAYFORMULAs no longer working - only the first row where the formula is located is syncing over to Glide, the other rows all appear blank.
I first noticed the issue this morning (3/1) but not really sure exactly when it could have started.
Team ID: dzOTuFSjeNjyZuZBUiEs
App ID: YV3vT2Ddds9CMvqKmhpx
I have one app that experienced occasional syncing issues with Google Sheets where we’d see a row in Glide, but not in GS. There’s a live support ticket open on this, and we haven’t heard a response.
Team: POGlcTMDiz2bRcfg3jbP
App 1: fMFJ5fTXJbjgZG0WrJQG (started as google sheets app)
App 2: EkTnPk498SaR0jf0aVZt (glide tables app)
I first noticed it on App 1 that was connected to google sheets — it stopped syncing and then I couldn’t reconnect. I also tried creating a new app off it and that doesn’t work. Then I went to change app 2 from a glide tables app to a google sheets app and I cannot connect either.
What happens is in all cases, I get the google auth prompt and I login with my same google account that I’m signed into glide with, and the same google account that has the sheets I want to connect to. However, after the auth window, it just closes and I never get the option to select a spread sheet, or move any further, the page is just done loading and nothing happens.
@xzab - Sounds like a potential cookie/cache issue. If you’re still seeing this, try authenticating in with another browser or incognito mode (if you’re using Chrome).
Yes I am.
I haven’t had any reports from my users about this issue in the past few days, but I did tell them if it happens they should just wait a while, so maybe they are getting used to it. I’ll try and get confirmation if it is still happening or not and report back.
I have the issue with multiple delete (through relations). These are some of the strange behaviors that I have observed randomly:
Related rows appear to be deleted in Glide, but as the syncing with Gsheet is not done, they reappear later.
Only one of the multiple relations is deleted/synced with Gsheet (usually the last related record)
Despite the action, from which one of the steps is a multiple delete, is going through all the steps (I set up notifications to verify this), it does not appear in the run history of the custom action
I uploaded the data into the glide through google sheet and then I made a changes into the tables in google sheet but when I opened glide and refreshes several time there were no changes updated in the data editor tables in glide. Please fix it as soon as possible. I’m stuck here with the project which I need to complete as soon as possible and I can’t again write all the data into the glide data editor table. Both the google sheets and glide data editor are not in sync and it’s creating trouble and inconvenience.
From our side, so far, everything seems to be working fine. The previous sync issues didn’t re-surface.
Equally, we’re re-building some of our features in Glide tables (except the Users table). Once your Make integration goes live, we will say good bye to Google Sheets entirely and will write straight to Glide Tables.
Tried Chrome / Brave / Safari, all in and out of incognito mode, and cleared cache and cookies on each. Same issue every time — just auth window disappearing after authenticating.
