Custom Domain Bug

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1

Hello There, I have been facing this error since 3 days ago. I set my A and TXT records on my hosting provider (Namecheap) however, is not pointing my apps. Any ideas how to fix this?

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Screenshot 2024-07-04 at 11.24.04 AM
Screenshot 2024-07-04 at 11.24.04 AM1666×658 66.5 KB

Team ID:

  • In the Glide dashoard URL, e.g.
    https://go.glideapps.com/o/your-team-id-here/

App ID:

  • In the Glide builder URL, e.g.
    https://go.glideapps.com/app/your-app-id-here/layout

Description

  • Tell us what’s happening.

How to replicate

  • List the steps, in detail, for recreating the issue.
2

Does the info here help?

3

Tried several times before jump to Community post. What should I do?

4

The error is indicating that you have an A record that is incorrectly pointing at 162.255.119.86. Have you checked carefully on Namecheap to ensure that isn’t the case?

5

Hello Darren. I don’t think so. I checked if any A record are pointing at 162.255.119.86, but doesn’t even appear. I don’t know what else to do

6

I use Namecheap all the time and don’t have issues with custom domains. I delete any and all A records, no matter where they are pointing.

7

I’m having an issue with the custom domain as well. The FAQs on it don’t help. My bug specifically occurs when trying to add a custom domain with the same name as a previous app (I opened another topic on this). Only difference is that mine doesn’t show any host/type/data its all blank

8

hello @Darren_Murphy my problem same this,any solution for this?
i put setting same in my domain

9

Hello There! I found the error, just change inside Namecheap > from namecheapDNS to WebDNS. Hope this help!

1 Like
10

can you captured example thiss solution,i dont understand for this

11

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