Tx Darren, I have done that
Logged a ticket 6 days ago and still no reply after following up twice?
As fellow users I think that’s the best we can advise. I don’t know if they have to deal with more tickets in the past few days and how many are left to be dealt with.
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I hear you but 7 days, not even a reply? For a paying customer, this is a shocker … any idea on how to escalate? I’ve followed with the 3 times already
Nope, I understand your frustration but at this point only their support team knows where your ticket is in the waiting line.
Just wanted to loop back here. It turns out that I was using Query columns which was causing crazy delays. I’ve converted a bunch of the structure to Relation and it’s a lot better
good video to watch
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