Step 2 is the edit screen. Visitors enter their review and a rating. Click on submit. After submit, they are forwarded to the details screen.
On the details screen, they can finally see a summary of their review (rating, text, name). This all works fine! All info is shown, all webhhooks are started and finished without errors. The details screen contains all information!
Expected behavior: BUT this information is not saved for the review item in the database (Glide table) for mobile users. On desktop everything is saved. This is so weird! A mobile user can see their review entry on the details screen, but I do not have their entry in the database. Custom actions like web hooks are started correctly, but where does the data come from??
In step 1 an item is added correctly, but the step 2 edit screen info is not saved. I tried adding an “Update row” action after submitting the edit, but that does not help either.
How to replicate:
Link to demo recording:
Sorry, no recording of my phone now. Has anybody has this issue before?
If we need to investigate more, I can do a full recording. … or I rebuild everything and try to avoid using the edit screen.
I have same issue.
i have action which adds a row, then open edit screen in same action.
Edit screen haven’t saved result of edit. The result have present on user’s device after submit pressed during some time and then disapears and never go to server.
This happens only in the published instance.
If to do same in editor → edit saving results.
Yes, the alternative would be to have a multi-step form (there is a Glide template for that by @darren) but I have a public form, so I cannot use user-specific columns in another table as temporary savers like Darren does.
→ I just need a public 2-step form, that’s why I use first the add, then the edit screen. I need 2 steps because step 1 triggers a webhook.
Another alternative would be the form container though the layout is limited to 1 column. Like Darren, I try to use a “Next” button to control the visibility of step 1 and step 2 form fields.
Do you mean something like a submit button where IF some field is empty in a form THEN show another form right below ELSE save the entry?
I guess I’ll try the solution above (form 1, form 2 related, detail screen) because I need an ID already in step 1 to start the web hook properly. I could do workarounds for the ID but this is less complicated I guess.
And also the sample App that I provided as a solution:
The above is an App, but the same concept can be applied equally well to Pages.
The general idea is that you set a UniqueID in a User Specific Column when the form is first opened, and use that in an Add Row action as the ParentID when the Parent record is created. You can then use that same UniqueID to create one or more related child records, without leaving the form screen.
Good idea. Although A) I have a public form without user-specific columns and B) I need a “landing page” for the form to be associated with a project and to be able to deactivate it. That’s why I can’t work with the form screen - and the form component that can be added to other pages is not that flexible (as seen above).
You don’t need users to be signed in to make use of User Specific Columns. The concept works the same, regardless of user sign in status.
I don’t see that as a barrier. I’d probably use a helper table and set the project ID in a separate user specific column when the form is opened. You would then have access to the associated project and could do whatever you like.
In my case(edit didn’t save data) i must to use this flow at one action:
1 add row
2. Emmideatly open edit screen
In edit screet user choose some options and need to calculate according user choice to show to user the total. In this case i cant use form only edit.
Previosly all works fine but few days ago - stops.
This is not new Pages this allready sold to customers and used in a production
Because it is customer requirement for flow: One click and see form(edit screen) in which they can calculate the cost berfore pressing submit button
I know about custom form but there another issue with update(edit) cost
They adding many rows per day and each click cost staff tired
And of course main is to see finalm calculation of cost before pressing submit button
Oh sorry to hear this. I guess the Edit Screen should be used with caution. Whenever a user’s internet connection is unstable or there is a server hiccup data could be lost. That’s why I work with data validations as much as possible. Later in the process some buttons are hidden when crucial data is missing.