Send Email action error?

[Kocha]

First time reporting a bug? Refer to our Start Here post.
14.02.2024 13:00

---

Team ID:

• In the Glide dashoard URL, e.g.
  [55nTBFTCF2uXP6l1Rvam](https://go.glideapps.com/o/55nTBFTCF2uXP6l1Rvam)

App ID:

• In the Glide builder URL, e.g.
  https://go.glideapps.com/app/5BY4agUINrJJYOZIO9z9/actions/VrQwm4ZKxxDURiaUOAH4

Description
Send Email action is notifying an error each time we try to run it, and it isn’t sending any emails. I have maker plan.

How to replicate

• Create a button with a Send Email action and click it.

[Darren_Murphy]

Can you show us how your action is configured please?

[Kocha]

For example
it worked for 2 weeks, until today

[Darren_Murphy]

What error do you see when it runs?

Is anything logged in the action log?

[Kocha]

See red box “Error”
In logs looks like everything is ok

[ThinhDinh]

So even though the log shows no errors, no email is sent to the address stated?

[Kocha]

Thats right
Also an error notification pops up

[Darren_Murphy]

Which plan are you on? I’m wondering if you might have hit a limit for sending emails.

[Kocha]

Im on “Maker” plan
In these two weeks i sent about ± 1000 messages
limit for sending emails? i never heard about this

[Darren_Murphy]

I think there might be a limit, but I’m not sure what it is. @NoCodeAndy should be able to confirm or correct me.

[Kocha]

Today it worked again)
I think the limit is 1000 emails per month

[NoCodeAndy]

Also remember to check if you’ve hit the updates limit for your plan.

See our docs for more details:

Updates | Glide Docs