Do you have a screenshot that evidences this?
What is that showing??? Is it that you donât get the popup screen to select a different google sheet?
Have you tried a different browser?
Have you tried in incognito mode?
I see that you have some active plugins in your browser. Have you tried disabling them to see if any of them are interfering with Glide?
Iâm flying blind here, so for starters, anything you can provide may be helpful. I donât have anything specific that Iâm looking for, but I outlined what I was looking for in my post from a few weeks ago.
âWhat is that showing??? Is it that you donât get the popup screen to select a different google sheet?â Yes!
Have you tried a different browser? Yes!
Have you tried in incognito mode? Yes!
I see that you have some active plugins in your browser. Have you tried disabling them to see if any of them are interfering with Glide? No, I will try!
FYI I am using a Chromebook!
@Ralf Sorry to hear you are having this issue again. As I requested in your other ticket we would need you to create a Replay, which we sent instructions on how to do. Because you are working on a Chromebook we understand that that is not possible but without it we can not provide you with a solution.
Also note that you are on a Non-Profit subscription and support is limited to the community forum.
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This is not a satisfactory statement from Glide.
What can a Replay session do? What I did was making changes by switching between editor and live app for several hours, should we replay that?
Last but not least I would like to give an advice to members of this community: Donât keep your backups on the same âGlide âaccount as the originals, when the account stops working with Google Drive everything is lost. The backups are not copyable!
Back to things you have tried, have you tried a different computer altogether, or something other than a Chromebook? Have you tried a different internet connection?
A Replay records not only whatâs happening on the screen, but also whatâs happening in the underlying code. Glide canât remotely debug whatâs happening on your device so thatâs where a Replay is helpful. It provides a massive amount of underlying data in addition to a recording of what you see on the screen.
They usually want Replays that are under 1 minute. If you have a reproducible scenario that reliably triggers the issue, then thatâs when you want to be recording a Replay.
The more I think about this, I think Iâm still not clear on what your actual issue is. Your initial post indicated that you had the same error as the original poster, which is an âOh Sheetâ error. However, the only useful screenshot that you have provided so far is a completely different âOpen in another tabâ warning. Youâve also mentioned that data is not synchronizing between Glide and Google. So which is it??? Are you only getting the âopen in another tabâ warning? Are you having sync issues? Are you actually getting an âOh Sheetâ error as was implied at the beginning of this thread? Itâs important that itâs clear what is actually happening so we donât go off the rails trying to diagnose a problem that doesnât exist.
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When I try to refresh the connection I got this:
When I try to replace the sheet it stops here and back to sheet:
When I try to copy the app I got this:
It is all the same shit!
Go to the following url and take a screenshot of what you see. In particular, expand the one for Glide and take a screenshot of what it shows.
