Oh sheet!

My app’s URL: app.zfightersgym.com
What specifically causes the problem with the app unable to reload?
Users are able to add information still; however, I am unable to add columns.
Also, basic columns added in the data tab are undeletable? Only “edit” is given as a choice.

Need help ASAP because I promised my members a new feature by today, and I am unable to provide the feature based on the stability of this platform alone!

Can you try duplicating the app and pointing to the same sheet?

There’s almost 1,000 registered users, my gym members, for this app.
I don’t want to play risk with anything duplicating/deleting an entire app, relocating spreadsheets, URLs, etc.

I really just need a fix and I can’t see how it’s a user error.

Basic columns added in the data tab becomes a part of your Sheet, unless it’s a user specific one. So go to your Sheet, check if it’s there and delete it.

I did that, and nothing happened on the Glide side.

Is this the case?

No password was changed.
Glide has access to the sheet, if a person creates a new form, it’s updated in the sheet…
Glide was also able to create the DELETE column in the sheet when I created a basic column in the data tab.

However, once I created 5 additional columns in the sheet, Glide did not recognize these columns.
Glide also didn’t recognize when I deleted the DELETE column that Glide created in the sheet and the app.

I feel like this bug is centered around Glide’s basic columns.
The main issue is I created 5 columns that are not reflected in the app yet, so I am unable to use them…

Update: I couldn’t even duplicate the app.
I have 7,000 rows.
The limit seems to be 25,000; but is there another limit on a technical level not being discussed?

Any chance you have a lot of empty columns or rows in the app? Can you try deleting them?

I deleted a couple of tabs in the app now, which would have deleted a few hundred to thousand rows.
The tab and row deletions are not reflecting in the app…

It’s not getting to a solution here so you can email Glide’s support team for this. Hope it would be resolved.

Emailed support, no response yet.
I am able to create or duplicate apps with other sheets on my Drive.
Unable to duplicate app with this sheet, unable to keep same sheet and duplicate app, unable to create a new app with the sheet. Cannot duplicate app and use another sheet, that option is unavailable.

“Data sync” in the app, replace sheet… I chose a duplicate sheet I created in Drive, clicked replace, and nothing changed.

This really sucks lol

@Mark Can you take a quick look at this case? Thank you.

Problem solved, I had to delete half my app…
The app was working great until I added a basic column via Glide, then… in order to restore it, I had to delete half the app… Thanks, Glide… T_T

Sorry I was too late to this. I would have liked to check what’s going on. If it happens again with the same symptoms, please ping me.

2 Likes