Need Help: How to get reply sent on mail as glide update into glide platform?

[Dilip_Adiga]

Hi Guys,

In glide community when I get a reply from some on my post I get email update.

but when I reply gmail to someones comment → I get it on glide community page on every reply.

How can we activate that feature in my glide app?

Thank you in advance for your help

Regards,
Dilip

[MaximeBaker]

You want to use the email workflow and use the generated email address in your reply-to field.

[Dilip_Adiga]

Hi @MaximeBaker ,

Thank you for your reply. I have configured “Send Email” Action as shown below

Can you please let me know should the reply to email ID be same as to email id?

How will the system know the reply has come and it should be shown in glide?

Also I noticed the MessageID, there is nothing that’s getting populated, It is something like rowID we need to put from glide end?

Regards,
Dilip

[MaximeBaker]

Use this trigger:

You will see the reply to email address to use in your reply to field:

In your call API action, the message id field is useful if you want Glide to reply to an email so it shows like a conversation instead of a new message.