So, I have an app that I’ve been running for a couple years now on a free plan. It’s connected to a Google Sheet that gets updated with external data each morning, and then the app always updates and syncs with that new data. Ever since the pricing structure change, my app now says “Legacy Free” under it, and it no longer updates with the Google Sheet any more. The data on my GS will update each day and when I open my app it shows data from days ago rather than current. The only way I can update the app data is to open up the app editor in a browser, go to the data tab and click the “Sync Data Manually” button next to the linked Google Sheet.
Is this a new limitation for the legacy free apps? If it is I guess I missed that somewhere. If not, what is going on here? This makes my app nearly useless because I have to go into the editor each day to keep it up to date. Any help would be appreciated.
Hi - my apps no longer sync unless I manually refresh them. Anyone know how to resolve this? Even when interacting with the app from within the app. For example, if I add a new item (row), it will not properly pull all the calculated columns into the app until I open the editor and manually refresh the data.
Data has stopped syncing for me as well. Can you advise on a solution to fix the issue or otherwise clarify? My issue is exactly as described by the OP. Makes the app essentially useless. Need to have the app, the Glide builder, and the Google Sheet open just to use it, which is sub optimal to only using a Google Sheet. And without a solution, I have a lot of work ahead of me simply to move columns/formulas out of Glide and back into Sheets.
That’s an interesting question. The way my app works, everything that can be changed within the app is done in user-specific columns, which then causes other calculated columns to compute. So there is nothing that can be done in the actual app that will effect the Google Sheet itself.
However, after seeing your question, I opened the app editor in my browser, and went to the data tab, then changed some data there to see what happened. That DOES update my Google Sheet, and after it updates then everything is synced properly. Problem is, that would never happen during app use from the end user…so I’m still left with an app that never syncs unless I manually go in and do it.
My suggestion would be to add an action somewhere in the App that causes the value in a non-computed/non-user specific column to change. I would expect that to trigger a sync with the Google Sheet.
This doesn’t work. Used to. Not anymore. Free legacy plans aren’t syncing unless the manual button is selected in the app editor. Is there anyone that can assist?
Yes, please. This is still not working for me. Creating an action that makes an edit to the Google Sheet and causes a sync is just a workaround…but not ideal. Unless Glide intends to drop the auto sync functionality on legacy free plans, this bug needs to be fixed.
I need some quick help with my Glide app. My Google Sheet, which feeds data to the app, isn’t refreshing automatically anymore. It used to update daily without fail, but now I have to manually refresh it each time.
I tried switching to a different data source, but no luck there.
If anyone knows how to fix this or has dealt with a similar issue before, I’d really appreciate your advice.
Sadly I dont think this is my issue, as I am not deleting any rows
Its a very simple app on the free plan, and I am not at any limits at the moment.
It is for my autistic son. It does 2 main things:
Reads from a big table of his school activities and displays the ones tagged with the current day of the week
provides a getting ready checklist. As he checks them off, it stores the completion in the sheet. It then resets every night using a script.
It also shows the weather, and a joke of the day. Again these are generated using a script in the sheet rather than anything in the app
Its a big part of his routine and so having it not work is causing a fair amount of anguish in the morning. I have to manually reset it for him at the moment