Hi, Suddenly my users who are logging in are showing up as ***********@anonymous.appuser.io. The sign ins are using google sign. Earlier the app;logins sheet used display the gmail ids of the users but now its showing them as anonymous users. Can anyone help out with this issue? Regards, Tanul

The ability to collect emails may have been available at the time that you originally set it but was taken away later on. In some cases, a user can continue to use a feature if they are grandfathered in,but one they make certain changes, then they lose that grandfathered ability. Which plan are yo…

Hi @Tanul_Singh , You might have to go to settings>privacy then change it to collect your user’s email address. Glide team changed the setting to have anonymous email addresses by default for new apps but @david mentioned that at some point they had a bug that changed it on existing apps so we need…

That worked! Thanks @SantiagoPerez Regards, Tanul

Hi Gliders, anyone knows why I’m seeing glide logging on Gmail sign in i have attached a screenshot bellow Thanks in advanced [GMAIL GLIGE]

[image] Announcing Sign in with Google Announcements A few of you have already found this: good find guys! We know that signing in is a barrier for all kinds of software, especially when emails are involved. To make signing in to your apps faster and easier, we’ve added a…

In “Basic” plan I got anonymous address aliases and it is ok. If I upgrade to “Pro” plan, app will collect real uses’ email addresses, this is also ok. Question: how is it possible to get REAL addresses for past logins? Does upgrade to PRO plan helps retroactively?

Short answer is no - upgrading will not give you the real email for existing users who have signed up [image] Anonymous user on our app FAQ I’m not 100% sure, but my understanding is that once you upgrade and switch to using real email addresses, then that would only appl…

Hi, thanks for this quick response! Elegant way would be to get real addresses from Glide database. There is the evidence that Glide has that stored, but not available to the users. Instead Glide app delivers anonymous alisases. So it is only upon Glide under what conditions they are willing to dis…

It’s a dilemma for sure. Just thinking out loud….so forgive me if it’s not the perfect solution. Perhaps you could do some wizzy visibility condition so returning visitors who have a email address ‘containing’ ‘ anonymous.appuser.io ’ could only see the content/data once the have entered their real …

Thanks, I have already solved the problem if visitors are returning, no problem! For them also an automatic real address information will be available aftre upgrading to pro. I want to get addresses for non-returning visitors!

I wish this process was more automated as well. It can get quite messy to have to change data after upgrading (if you want to preserve anything that was recorded before going Pro). I think the perfect solution is for Glide to somehow be able to convert the anonymous addresses to the real ones upon u…

Gmail logins showing up as @anonymous.appuser.io

Ask for Help

Jeff_Hager April 12, 2021, 8:44pm 5

Topic		Replies	Views
Anonymous user on our app Ask for Help	25	3731	January 12, 2024
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Strange users emails ? xxxx@anonymous.appuser.io Ask for Help	16	4969	February 1, 2023
Changing Emails from Anonymous to Actual Ask for Help	15	864	September 14, 2021
⚠️ Important Change: Hide User Emails is now default Ask for Help	47	3556	October 5, 2021

Gmail logins showing up as @anonymous.appuser.io

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