Hello, I am experiencing a very slow loading time for my app. The slowness doesnt really reflect when on desktop but increases dramatically on mobile or tablet.
Here is some information about location, network and devices users are using.
Arlington, Texas
Verizon Sim
LTE network
Sonim Tablet
Model: RS80
Android version 10
Users are using google chrome, we are on the team plan, we are using native glide tables, and we have less than 4,000 rows.
Does anyone have any insight into this?
Do you have a lot of images on the first tab the user is loading?
No, while we do support image upload, the web app currently has no images.
You can see the slowness here:
May we know what device is that and what OS is it run on?
The same specs as above:
Arlington, Texas
Verizon Sim
LTE network
Sonim Tablet
Model: RS80
Android version 10
Based on the official docs, anything Android 8.0.0 or newer should be able to run the app normally. So that rules out a possible problem.
Can you clarify what you mean by “users” are using Google Chrome and “we” are using native Glide Tables?
I just mean to say that the users of the web app are using it on chrome and the web app is built using glide tables, not any other external data table like Google sheets or something else
Ah that’s fine. Then I don’t have any other immediate thoughts on why it behave like that. I suggest chatting with the support team through the Intercom integration in the builder (bottom right icon) to see if they have better ideas.
