We have a number of apps in our paid Glide account which all lead to Cloudflare 1000 error.
We tried everything - new domain names, cloning apps, creating new team, pre-paying for a year – but custom domains still do not work.
Cloudflare support confirmed that the issue is with misconfiguration on Glide’s side. But support is reluctant to help, we are only getting deflection messages despite this been a clear bug.
Has anyone on this community managed to reach actual support team? Any tips on how to get their attention (vs the automated bots)?
You can click on talk to support from the chat floating icon inside the Glide Builder.
They are reading my messages but not replying. Any other avenue? Thank you!
When was the last time you sent message?
Thank you! We checked this and every other post on this forum and in help centre, no luck.
Issues persists since end of December; before that all custom domains were working properly.
Update - still radio silence for the support team, or any other team at Glide we reached out to.
Anyone has update on whether the company is doing ok?
Today is holiday for them, so you will probably don’t have any news today, unfortunately.
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