Issue with custom domain

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1

My app’s URL: bevotilo.glideapp.io

I put this app on the following custom domain a while ago (4 months I’d say) : app.bevotilo.com

It has been working fine most of the time, but right now, a problem that happened once is happening again :

bug custom domain
bug custom domain1299×518 18.8 KB

I read in the documentation that cloudflare and glide may have issues working together at the configuration stage, but that we could put Cloudflare back on after configuration. Thing is, the configuration went well, but this is the second time that all of a sudden there is no access to the app via the custom domain (the original url .glideapp.io is working though).

Does anyone know what’s happening and how to prevent that in the future? This is kind of the worst time for me as I have beta testers on the app :frowning: .

Thanks in advance!

1 Like
2

Just replying to my own topic, hoping it’ll get some attention. It is a bug in a pro feature, with beta testers having received a malfunctioning link as a result.

Would be very glad to hear from the team on this one.

Thanks!!

3

app.bevolito.com needs to be pointed as a CNAME to custom.glideapps.com

4

Hi Jason,

It is already the case. The whole configuration has worked for at least a couple of months, and I didn’t change anything.

Here you can see it in Cloudflare:

pb cloudflare glide
pb cloudflare glide978×87 30.6 KB

Also, if I change the key to a fake one, I get a 525 error, proving Cloudflare and everything else works, but not the servicing of the webpage by Glide.

Could you investigate this point further in light of these elements?

Thanks in advance!

1 Like
5

I’m having the same exact problem with https://app.smarketplace.org/
525 error…using cloudflare… it just started doing this day before yesterday and can’t figure out how to solve it.