Custom Action Send Email Doesn't work

Hi dear Glide community!
Anyone familiar with a bug in a relatively complicated custom action where it can’t send an email successfully?
If anyone here is willing to hop on a call anytime today it’ll be an amazing help for me!!
Thank you in advanced :slight_smile:

Might be an obvious question, but do you have Private Pro for this app?

If it’s a yes, I assume it runs the left branch and shows the notification successfully, just that the email is not sent?

Hi @ThinhDinh!
Yes, I do have a Private Pro account for this app.

And seems like you are right.
I think I might be realizing it just now - can’t I send emails with a Private Pro account?

Yes, that Send Email action will only work with a Private Pro account as far as I aware.

Is the issue still presented on your end? If you can reproduce it please submit it to the support team.

https://glide-help.zendesk.com/hc/en-us/requests/new

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Yes I am still having this issue, trying to learn how do debug on Glide to check if the problem is on my side:)
Will write to the support team as well.
Thank you so much for your help on this! @ThinhDinh

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