User Agreement Issue - URGENT

[Tirth_Patel]

I am trying to remove the terms and condition checkbox on my web app, but it seems that I cannot do it as the screen shows this message: “This is a legacy account that cannot upgrade to use this feature. Please migrate to a team plan glide.”

1. How do I resolve this issue and successfully edit the page and remove the terms and condition checkbox?
2. What does the team plan mean?
3. Do I have to upgrade my account in order to edit the page and remove the terms and condition checkbox?

See the attached image for more information.

[ThinhDinh]

@Tirth_Patel

What does the team plan mean?

All-New Team Plans Coming Thursday, April 21st

We’re excited to introduce all-new team plans, designed to make it simpler and easier for you to create more software with Glide. This includes a new Pro Team plan, with unlimited Apps & Pages, for $99/mo. Top 3 Things You Need to Know Pricing for existing customers is not changing yet. You can rest assured that the launch on Thursday will not immediately impact your day-to-day workflows Eventually, all customers will move to team plans, but we will provide plenty of time to make the swit…

I would agree that there should be an option for legacy accounts to remove legacy paid features that they don’t need anymore @DJP.

[Tirth_Patel]

thanks. So as of now, what can I do to edit the sign-in page and remove the terms and conditions check box on my glide app? If I need to upgrade to a different plan for that, which new plan is that? I am using the pro plan right now.

[DJP]

Hi, Tirth!

This is a bug, so please open a Support ticket. The Support team will be able to help you disable the user agreement option for your app.

[ThinhDinh]

Please get support from within Glide while the app is open by selecting the “?” button at the bottom right. That will bring you to a support page, which currently has an “Open Support Ticket” link.