Three days ago when I went to my billing page it had a button for Upgrade from my current $40 per project to the new $99 all-you-can-create plan. Today - that button is gone. Where did the upgrade button go? Thanks Matt

Glide support got back to me - thanks @SantiagoPerez I needed to open the App, goto Settings/Billing and ‘Cancel Plan’ (downgrading). Did this for each App. Created new Team Folder with $99/plan. Then I was able to Transfer projects to the new Folder. Opened App, all looked good. Thanks everyone and especially Santiago. Heck, I forgot their was a billing option within the App itself as well on the dashboard/folder view as well as the ‘portal’.

Are you sure you’re looking at the same team folder? Only newly created team folders have the option to upgrade to the new pricing. If you are a $40/month app is located inside of an older team folder or inside of your now legacy My Apps container, you won’t be able to upgrade to $99 plan.

I created a new Team directory. Upgraded it $99 Pro Plan and it failed to transfer either of the current Apps which I am paying $40/mo for. [image]

[image] Revisiting How to transfer apps with old pricing Ask for Help Here’s the gist of it (from my understanding): Since the old project has a per-project paid plan, it can’t be transferred to a new Team-based paid plan because the numbers/structure of the plans don’t line up and there’s no easy way to pro-rate the existing plan and make it align with the new Team-based plan. In order to mitigate this, the existing project needs to be a non-paid project. This can be done in a couple different ways. Downgrade the existing project (if you prepaid for a subscr… [image] Converting to new plan Ask for Help Hi, Sorry if this has already been answered. I have setup a new Team. I want to move 2 existing pro and pro/private apps to the new team, do I just click on the 3 buttons and tell it to move to “select the target team” Will there be an outage, if these have a branded domain, will it automatically transfer across. Do I need to upgrade the target TEAM first ?

Upgrade Plan Button

Ask for Help

Jeff_Hager June 13, 2022, 2:48am 4

Topic		Replies	Views
Revisiting How to transfer apps with old pricing Ask for Help	3	545	May 22, 2022
Alert at open Ask for Help	3	494	November 3, 2022
Helping Transferring App Ask for Help	15	470	June 13, 2022
Plan change Ask for Help	3	772	May 8, 2022
Upgrade to Team Plan Ask for Help	3	343	September 27, 2023

Upgrade Plan Button

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