Upgrade to Team Plan

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1

Hi,

I just need confirmation of the process to upgrade the plan:

  1. Cancel both subscribed plans for two of our existing apps.
  2. Once they are downgraded to the free plan, migrate all the existing apps to a new team.
  3. Upgrade the new team to the Team plan.

Is this correct? What about the balance credit for unused time?
Please advise me on this. Thank you.

2

You will need to add a payment method to your new team plan before you can transfer any Apps into it.

For any credits applied after cancelling App based subscriptions, you would need to submit a Billing Enquiry with Glide Support.

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3

Web capture_27-9-2023_153252_go.glideapps.com
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How about the current team? Do I simply click ‘upgrade’? However, I understand that I need to cancel two of our app-based subscriptions first, correct?

4

I’m not exactly sure about that, but I suspect that if you do need to cancel them then Glide will tell you this when you try to upgrade the team.