Unable to Open App (browser only) or Put on Homescreen with iOS

My testers report that they have been unable to open my app in the latest version of the iOS. It opens in their browser, but won’t open as the app, and the app can’t be placed on the homescreen. Thoughts?

This usually means they haven’t opened the app in Safari. They may have it open within Twitter, Slack, Chrome, or some other non-Safari browser.

Hmmm… I thought that someone running the older iOS was fine. I’ll check to be sure it is not user error. Thanks.

Also, you’ll have to tell us a lot more information in order for us to help. What types of phones? What iOS version? A screenshot showing how it does not work. Etc.

I brought this up a few days ago too. :slight_smile:

Here for your reference:

The only way that I can think about getting ‘around’ this issue is to either email the link into a recipient’s inbox (and pray that app doesn’t use an in-app browser) OR via SMS.

SMS will kinda guarantee a fix to the problem (I think) but it adds a load of complexity and potentially cost.

Glide can’t really fix iOS restrictions… I’ll continue searching for an answer. Until then either email / sms or a quick video explaining how users can open the link in Safari etc.