🔴 Unable to make payment

When I trying to make payment it is showing this warning, I’ve tried using multiple cards.

1 Like

The payment information is correct and this is the same card on which auto-debit has happened last 2 months.
The bank cannot help as they cannot understand the information contained in the link provided, nor is it relevant to them. It seems more for developers: How subscriptions work | Stripe Documentation
Pls. help resolve ASAP as our account has been downgraded to Free from Starter and we have live users who are impacted

1 Like

Please contact Glide Support for assistance with this issue.


Thanks @Darren_Murphy , the issue is resolved now it was related to some additional security imposed by our government related to international transactions using cards.

1 Like

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.