Please help! my account is in free mode but im Business Legacy who can i contact to fix it please

Sorry for the tag Glide.

You need to contact support button on bottom right.

i try but is not working for me

What do you see ?


you mean this button

Yes

it doent do anything when i press it

i have been trying since yesturday to fix this

If you go to the dashboard of the builder and click on the floating button at the bottom right ?

do you know who can help

is not there anymore

i saw it before but i dont see it anymore

What happen if you click on manage plan?

it take me to buy a package or service

but i am a legacy user and the options now are very limited

Please check for this message from Marcel.

yes he told me but i dont understand my account is current now my nextpayment is until the 9th of February

is not due yet

So it is a new problem?

And because on free plan (weirdly) you can’t contact this person again? I am right ?