i have competed a tournament app but when i try setting it up for charge the finish button is grayed out. My business is hooked up to stripe and i added the welcome video, am i missing something?
I’m not aware of any “finish” button. Can you send a screenshot?
Ah…template. Renamed your post. What if you post the long version of the youtube URL instead of the shortened link?
still doesn’t work, if i change price to free it will allow me to click next … weird / frustrating
This one is beyond my help. Something about your Stripe account is conflicting. Is your Stripe account still in sandbox mode maybe?
hmmm how would i know if it’s in sandbox mode … i filled out all information, should be ok
I think this is the same issue that was identified by another user a few days ago. Maybe @SantiagoPerez can check into it again to see if it’s still an issue.
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On Stripe on the right upper corner there is a boolean that says “Test Mode”. Check if that is not activated.
Try adding the whole YouTube URL.
tried … no dice
Send me that url, please!
i can click the next button when i change to free, i don’t think it’s the url but this is it
I am not able to reproduce this.
Try this URL https://www.youtube.com/watch?v=7FudKx4f09k
still nothing … it’s def something with making it a paid app
Could you submit a support ticket?
https://glide-help.zendesk.com/hc/en-us/requests/new
Please make a video of the whole process with the developer console open.
i’ve submitted a ticket yes … no word yet, i was hoping it was something simple i just missed
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Ya…can confirm…same thing happening on my end @SantiagoPerez
Only becomes enabled when Price is “free”
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