Transferring Pro subscription from one app to another

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1

Hello,

I have transferred subscription of an app “A” to another app “B”.

The billing section shows the app “B” as Pro, Monthly billing.

But the dashboard still shows the app “A” as Pro and app “B” as normal free app. When I click into “B” to edit, it’s still showing the Upgrade option and Pro features are unavailable. For app “A” I don’t see the upgrade button.

Does it take time to reflect the changes?

The only Pro feature I had on app “A” was the configuration to custom domain. I have removed that configuration, and still see the Pro features available for “A” and not for “B”.
Note: The Billing section shows that app “B” is under the Pro plan now.

2

Update: Applications have updated. App “B” is now Pro and app “A” is free basic.

I am assuming it took time to reflect. Not sure how much time exactly. I checked after 4 hrs and it has been updated.

3

Hello and thank you for your message.
Can you tell me how you managed to transfer the Pro plan from one app to another ?

Thanks :grinning::pray:

4

@LiamR You could just cancel one and upgrade the other. (Settings > Billing)

When you cancel a subscription Glide only charges you for the days used. You are given an account credit for the remaining days of the month.

5

If you go to Billing, you will see your Pro app listed there. Click the three dot on top right of the app icon. Click on “Transfer subscription”. You will get a pop up with a list of other apps. Select the one you want to transfer your subscription to.

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6

I think “transfer subscription “ only works for legacy pro apps.

7

Ah ok. Had no idea it’s removed newer apps. Good to know.

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8

The newer app costs slightly more as well but I think the newer one can send email where the legacy can not. I could be mistaken.

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