The app is not pro anymore

today my application is no longer pro…
I have made a ticket via Zendesk with ticket number #5238
Please help to check, because I use this application for my business

Do you share your app in a team with any users?

What date did you last pay for a paid subscription? Do you have enough money in your card?

1 Like

@ThinhDinh I have paid on September 26

So do you share your app in a team with other users? Do you anticipate your app being reverted to Free by any of those users?

I do not share the application with the team or other users

Can you screenshot what your plan part looks like now?


That is weird. Please submit a ticket to and let the support team view in more details what went wrong.

Please also come back here to tell us the reason when you find it. Thank you!