I have been trying to reach out to Glide customer support team but never got back so I write my request here.
I recently subscribed to the Maker Plan, hoping it would provide all the functionality needed to build an app that meets my project requirements. However, after further exploration, I realized that certain essential features I need are either not available or require complex workarounds. Unfortunately, this means that Glide, despite its many strengths, doesn’t quite align with my needs at this time.
I reached out and asked for a refund just a couple hours after I purchased it a few days ago. Please contact me and provide further instruction for the refund. Thank you very much. I appreciate your assistance and look forward to your response.
If you’re unhappy, we will issue you a full refund within 14 days of your initial purchase date. You must submit a refund request within this 14-day period to qualify for a refund.
No refunds will be given after 14 days of your initial purchase date. Source : Refunds | Glide
@glide I don’t know what happen to your customer support team, but I have not heard a single word from you since I tried to submit the refund. The refund submission doesn’t work, nobody replies the email, I didn’t get any help from you. Please contact me as soon as possible.
Hi, Alice_Ho!
Refund🤔
I remember, if you cancelling paid plan, the rest of money will keeping in your Glide team account without posibility to take it back to you card. But, you can use it in a future to pay another plan.
May be im wrong, but there no anything to deal with the Glide team.
