My app’s URL: app.arenastrength.com
We have 5 users who are not receiving the pin. They search all the inboxes, they search the subject name that the pin sends, and they search the email the pin sends from.
What do you advise in these cases? Their email is linked to a subscription so ideally we need that email to be used for their app account.
Is there any way for us to still give them access under that email despite them not being able to receive a pin?
We have a pro account.