PIN code invalid

the app is private and the link generated for users is PrivateLink.
when a user fill his email (he is on Users Tables) he get PIN code by mail but the PIN is invalid and its say “Try again”
photo attached
‏‏צילום מסך (25)

what could be the problem?

Hey @Isaac_Eran_Levy,

What’s your App ID?

Your App ID is in the URL of the Glide builder, e.g.
go.glideapps.com/a/your-app-id-here/layout

Hi Andy

this is my appID
https://go.glideapps.com/app/gHg5Piy4SHf5Hc3bNMbn/layout

any idea for that error? it’s crucial for us to resolve it quickly as we’re nearing our launch in a few days. :sob:

image

Have you tried this checkbox?

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