Have been testing in Browserstack after some testers reported issues on their iPhones.
On iOS 14 then “Buy Now” buttons work. On any other iPhone the button flicks the screen and then it returns to the landing page. It works on …Android, Safari on a iMac etc
The page is webview of the following …
Which works on an iPhone, it just doesn’t work when embeded.
This started in the last couple of days, we had been testing OK on iPhone up until now.
Anyone have any pointers, am approaching hair tearing time
Webview is using an iFrame and some apps, including Glide apps are not supported and the behavior can vary for many reasons. Sometimes it works and sometimes it doesn’t. That is why we don’t support it.
Leaving it here in case anyone else didn’t realise certain functions were not supported.
And that was the whole of the message. No “Hi” no “Thanks”. Just “Go away”. Maybe someone was having a bad day
Correct me if I’m wrong @david, but is it true that the webview action on a free glide app would have the same restrictions, or does the webview action work differently from a webview component?
Support is exceptionally responsive via email and I know they’re also dealing with two channels (email and bugs/issues reported here)…the quantity is massive and I imagine it’s really challenging to keep up so they have a bias for efficiency so they can get back to all of us. Maybe they can have a template lol to say, hello and thank you. lol Not at all intended to detract from your perspective on the interaction @NigelG!
I know I tested your app yesterday on android. Yes the site embedded and I didn’t have exactly the same issues as you did on IOS, but everything on the embedded page was unresponsive for me. None of the buttons worked.
