🚨 Major Incident: Apps failing to load

[Darren_Murphy]

@Erin

Hi Mark, when do you estimate you will have this resolved? I have hundreds of customer service emails to deal with and need to give them an ETA.

What’s the weather like outside? Might be a good time to disappear and go golfing

[Michael_Trimboli]

When logging in through web browser getting these two errors:

Could not getOAuth2TokensForGoogleSheets: undefined
Could not getAccessTokenForCurrentFirebaseUser

My user on the App are getting:
Error could not handle the request.

Hope this helps with your investigation.

[_ffwpu]

Has this happened before?

[Wiz.Wazeer]

Don’t touch anything for now…they will return once everything is back to normal

[Lucas_Pires]

Glide is down

What I suggest to you Glider is to have, literally, an email spreadsheet containing all your customers / partners, and do as I did. Put everyone in blind carbon copy (cco) and send a simple message but warning, so that they feel a little more relaxed and avoid future problems.

[Erin]

Hi Mark,

Can your team update everyone please again on when the ETA is on the fix? It’s been over two hours since your last update?

[david]

@Erin we are updating here: 🚨 Glide is down