You guys are the best!
I am impressed not only by the resolution to the situation but ALSO the level of customer service through out. That ride could have been a LOT scarier, been-there-done-that on several other services.
Truly a cut above the rest!
+1 for the whole Glide team. That was some smooth incident control.
Glide down again? Got the message a few times now
Error: could not handle the request
Me too - and I am scheduled to demo this app on a zoom in 45 minutes - help! They look okay on my laptop in Chrome but I can’t even send the link to my phone without getting an error
Oh shit sheet, happening to me too
Definitely something up. I can load my apps in the builder, but no users show up in the Preview As. Seems like the connection with Google needs a reboot!
Same same, happened while I was working on mine about 30 minutes ago, was waiting to see if it would resolve. I can work inside the data editor but that’s all I can access - also my Glide-owned sheet of user profiles is now completely empty - same on all my back-up copies.
All I want is for someone in the glide team to tell me everything is going to be ok
Is there a better way to notify support other than us commenting here? Does anyone have an inside connection?
@david? @JackVaughan?
I checked google status and it’s everything ok
We are aware of the outage and working on it. We apologize.
All my User-Specific values are gone. Anyone experiencing the same problem?
Hi Mark, when do you estimate you will have this resolved? I have hundreds of customer service emails to deal with and need to give them an ETA.
I hope within an hour, but it might be longer.