Login links are not sending

Report a Bug
1

Hi,

Over the last few days I have had a huge increase in customers emailing me that they are not receiving the pin they requested by email.

I have also seen a huge decrease in 30 day logins.

Initially, I just assumed that the pin ended up in their spam folders, but the number of emails I am getting now is just a bit too concerning.

Is there a way to see whether these emails are being sent. Is there a way to use my own tool to send the pin emails.

Note: around the same period I am enabled Google login so it might be related to this.

2

I think this is a no.

This should have no effect, since they are 2 different authenticating methods.

I would suggest checking if the reports come from the same email domain. There were some cases in the past where specific domain admins were blocking Glide pin emails.