Links disappear in database, buttons dissappear, no dropdown option

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1

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Team ID: aVYrTSrItcwnjVq1Zt8D

App ID: https://go.glideapps.com/app/aVYrTSrItcwnjVq1Zt8D/layout

Description:
I observed several issues in the last days:

  1. Links/URLs to images that I copied from an Airtable table suddenly stopped working. (Data table: Automation Tools → Logo). I have now manually inserted the images again using URL links
  2. Links to websites in a URL column suddenly disappear out of nowhere for the second time within 24 hours (Data table: Automation Tools → URL)
  3. Buttons suddenly disappear from the layout. Are no longer displayed there, although visible in the layout structure on the left (Layout: Home → Click on a tool → Button to website, not visible)
  4. Slide Inns (Layout: Get listed/Ads → Book now button) no longer open
  5. Dropdown option is not available. Is this correct, or is it possible to create a dropdown list again using the switch function?

How to replicate

  • See steps above

Help is highly appreciated as this is really a critical issue for my project.

2

Airtable expires their attachment urls every few hours or every day. Glide normally downloads a local copy of attachment files to account for this if the data source in your app is Airtable. Is your data linked to Airtable, or are you just copying and pasting urls from Airtable into a Glide table or different data source?

Probably need more information about your data source. Are you using anything like user specific columns?

Buttons will disappear if they are linked to data that is empty or not available. Also if there are visibility conditions on the button. Need more information about how they are configured and what kinds of column data they are using.

So you click a button and nothing happens? How are you attempting to open the slide in, does it involve any custom actions? Have you tried switching the target to use Overlay, Current, or Main?

They are called Choice components in glide. Not sure what you are referring to with the “switch option”.

Any additional screenshots or videos you can provide would be helpful.

3 Likes
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Hi @Jeff_Hager,

thanks a lot for your fast reply!

  • I downloaded a table as csv file from airtable. The expired urls might be the problem. Since i replaced them, they stay stable.
  • Yes, the URL column is user specific. Is this an issue?
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    image770×674 62.2 KB
  • The buttons refer to the disappeared URL column. That would be the reason why they don’t show up.
  • Yes, the slide in doesn’t open, when I click a button. It doesn’t require any user action.

image
image1903×842 138 KB

You can also check the app here: toolbook

  • Got it! I got confused with Switch Element and Choice Components.

Thanks you so much!

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If you are switching users or you are not previewing as any specific user (or not signed it) then yes they will clear out when the app is closed. User specific columns do not save values of they can’t be associated with a user.

I don’t know what to say about this one. Do you use any custom CSS? There really shouldn’t be anything that would restrict a form screen from opening. Have you tried changing the target to something other than a slide in?

1 Like
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There is no custom CSS. It doesn’t open when I press the buttons. Not in the editor and also not on the published site. I also switched to overlay … this also doesn’t show up. It used to work 1-2 days ago without any interruption.
I tested it. It seems only not working for the form screen slide in.

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I guess my only suggestions are to try creating a new button, and if that doesn’t work, you’ll probably have to contact Glide support using the chat button on the lower right corner of the builder.

1 Like
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