Legacy : app blocked with 10 public user?

Hi,

I use a legacy “starter” plan which should authorize up to 1000 public user.
But new (public) users cannot signin to my app; they receive the message : “App users limit”.

I have the feeling that all my “public users” are considered "private.

Current status

Do you have any clue?
Thanks

What are your Privacy settings?
Are you assigning Roles to users?

Thank you for your answer: no I don’t use roles.

I have an “optional signin” for member of the “user table”…

If you are whitelisting who can can in, then those users will be considered private users. You would have to change to allow anyone to sign in for them to be considered public users.

Thank you @Jeff_Hager
Do you confirm that this is the right configuration to have the “1000” public users?
And that I can’t select the “Users Table” option?

Thanks

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Yes. That looks correct.

If you select the user table or any other table as a whitlist table, then only the users in that table would be allowed to sign in, meaning they would be private users. When you don’t select a whitelist table, then it’s open to the public and anyone is allowed to sign in, making them public users.

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