⚠️ Important Change: Hide User Emails is now default

My existing app was affected by this bug and when a new user signed-in it assigned an anonymous email. I turned off the ‘Hide Emails’ feature and asked the user to sign-out and sign-back in but Glide is still is logging the user in with the anonymous email despite the setting being turned off.

It seems like since the user initially signed in while the setting was turned on because of the bug, it’s now automatically associating that email with the anonymous email despite the setting being turned off now. Is there a fix for this?

This is problematic as the app displays custom content based on a users real email address which is now not displaying to this user

Please, only do this when email forwarding is enabled. If you make it paid, without the forwarding, then there’s no way to contact my users… Unless I pay…

Also, I’d appreciate it if there was an alert when we create a new app saying that emails will be hidden. Thanks thanks thanks.

We plan to enable Hide Emails for new Personal apps, without email forwarding. You will need to ask users for their email address if you want it, on the Personal plan.

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In my opinion, I think this change is for the better. I copied the onboarding app (onboarding.glideapp.io) and there were HUNDREDS of emails. Real emails. Logged-in users emails. If that’s not insecure, then I don’t know what is!

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Than the system of making copies is insecure, not the fact that people login with their e-mail adress. This way it’s a solution for a different problem :wink:

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The fact that copying is on contributes to the insecure problem. I think that if copying is on, or the app is a template, Hide User Emails should be forced.

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I agree with that.

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I’ve contacted the author of this app to alert them of the issue.

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@Jonny_L I have the exact same issue - did you manage to fix it? would so appreciate any suggestions here :pray:t2:

I use the email to automatically check they belong to our company via visibility filters, eg must contain @xyz.com.

Will this still be possible for Pro Apps? And what about fee Apps?

Unfortunately, I haven’t figured out a permanent solution to the issue.

The user still has the anonymous email associated whenever the user logs in despite the feature now being turned off. I’ve had to create a separate profile for that user based on the anonymous email address as the app always now associates the users email with it. It’s a very poor experience, I hope the bug is fixed soon.

Can you delete that email from your app in your Privacy settings?

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@Jonny_L @david FYI looks like problem has been resolved - it’s now working, and I have not had to do anything. many thanks!

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Thanks @david! Deleting the anonymous email from my privacy settings and asking the user to re-login worked :+1:

Hi there! I think it an excellent idea to automatically anonymize all the email addresses. For my own app, I want to use this setting because I don’t need or want to have access to all of my user’s emails. Sadly, the function is not working. Even though I turned the setting on in Settings, Glide still automatically adds a tab to my original spreadsheet called “App: Logins”, which shows the email-addresses of everyone who logs in. I have tried removing this tab, turning the setting off and on again, but nothing seems to work. Does anybody know how to solve this?
Thanks in advance!

It appears that this is currently not working.

Is anybody having trouble collecting real user email addresses?

I have a pro app with collect real email user email addresses selected but the app is still hiding the user’s email.

This is beautiful @david but now finding the admin email has become harder I spent almost 2hrs trying to figure out an email to make them admin is there a way to make its better ?

Hi @david, this bug appears to have returned around three days ago - can you please revisit? My app suddenly switched to anonymous emails and when I correct it to real emails it defaults back to the anonymous setting on page refresh. This switch to anonymous emails has sadly broken my entire app :frowning:

(I have updated my existing support ticket with this discovery but thought I’d mention it here as well)

For reference:

@a.manda make a bug report to glide that will help you faster I think

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