Hi
My app was working perfectly for the last two weeks but now, when I try to import data manually, as I used to do always, pressing “Import” and “Choose a file (Excel or CSV files)” the web freezes and I can’t do it, even trying several times.
I don’t think it has anything to do with the fact that I’m using a free plan because until now it was working fine and I’m not receiving any kind of message explaining what the problem is.
Any idea?
Thanks
1 Like
Hey Jaime, Welcome to Glide Community!
I think you need to make it into a Report a Bug Topic, and use this template
First time reporting a bug? Refer to our Start Here post.
Team ID:
- In the Glide dashoard URL, e.g.
https://go.glideapps.com/o/your-team-id-here/
App ID:
- In the Glide builder URL, e.g.
https://go.glideapps.com/app/your-app-id-here/layout
Description
- Tell us what’s happening.
How to replicate
- List the steps, in detail, for recreating the issue.
Hi. Just a quick question: are you importing from a web spreadsheet? I’m also on the free plan and what works for me is to download the spreadsheet a import from there. Had no problems since
1 Like
How big is your file in terms of rows/file size?
1 Like
Not my case
I’m importing an Excel file from my computer
1 Like
It’s small 30KB
1 Excel with 2 sheets and 10 columns x 15 rows each
1 Like
That shouldn’t cause a problem. Do you have a lot of empty columns and rows?
1 Like
Same problem here.
Tried to upload a xlsx with 4800 and freezes.
Tried to upload a new test.xlsx in another free account: 50 rows/1 column. Same problem
Tried to import from google Sheet, only uploads max 499 lines.
1 Like
I found a solution
My excel had 2 sheets and the data came from a Power Query
What I did is delete all the connections, separate the two sheets in 2 separate excel files and convert the tables to a normal range without any table style
2 Likes